Human Resources Business Relationship Manager (CAN/CPS)

Position Purpose & Summary
The Business Relationship Manager Cargill Animal Nutrition (CAN) and Cargill Protien and Salt (CPS) Enterprise is responsible for ensuring the needs of these enterprises are efficiently and effectively delivered and that priorities are being set in a way that enables responsive and high quality delivery.

The purpose of this position is to partner with and represent the global CAN and CPS Enterprise to ensure an understanding and alignment of priorities and then work with Global HR Solutions (GHRS) to meet the demand.
This position informs GHRS organization of strategies, plans, needs and challenges of the global CAN and CPS Enterprise and is critical to the successful interface between Global HR solutions (GHRS), Business HR and HRs COEs.

This position requires strong business acumen, business partnering and relationship management skills, influencing and facilitation skills, with an account management mindset.

Principal Accountabilities

Business &Talent leader (60%):
  • Provide leadership for the CAN and CPS Enterprise to identify opportunities for HR solutions and services
  • Maintain extensive collaboration and communication between CAN and CPS Enterprise HR Leaders to monitor on-going alignment of client priorities, expectations, resource availability and service delivery
  • Understand and communicate global business and HR strategies, priorities and drivers while collaborating with Business Relationship & Demand Manager colleagues to anticipate new or additional demands.
  • Review on-going business demands globally to minimize capacity risks and identify proactive HR solution opportunities
  • Advise and articulate domain/country-specific requirements and resources to effectively help HR and Business leaders understand and address their priorities, challenges and opportunities
  • Develop and maintain key internal and external relationships, which may include: business leaders, hiring managers, business/function human resource professionals, industry contacts and employees

Change & Value leader (30%):
  • Lead large scale organizational change and behaviors to achieve desired results
  • Track Global HR Solutions (GHRS) service delivery strategy across the regions to ensure proper utilization of the tiered service model
  • Monitor and report client-facing KPIs by markets and businesses/functions globally for client satisfaction scores and cost management
  • Provide feedback for service priorities to ensure client expectations are being met and/or exceeded. Inform HR leaders on KPIs, utilization rates, volume of services being provided and support the regional HRS leaders in allocation of resource decisions

Culture Steward (10%):
  • Collaborate with other functions and roles serving similar clients to share knowledge, best practices and develop creative solutions.
  • Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes
  • Establish a culture of accountability and measurement
  • Express, model and reinforce a process-honoring culture
  • Ensure the consistent use and implementation of tools/technologies globally to gain efficiency in delivering HR Solutions

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